:root{--purple:#68268c;--dark:#241433;--soft:#f4eff8;--line:#e8e4ed;--muted:#7e7489;--green:#28876b;--bg:#faf9fc}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--dark);font:14px/1.5 'Segoe UI',Arial,sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer;border:1px solid var(--line);border-radius:9px;background:white;color:var(--dark);padding:10px 14px;transition:background .15s}button:hover{background:var(--soft)}button:disabled{opacity:.5;cursor:wait}button.primary{background:var(--purple);color:white;border-color:var(--purple)}button.primary:hover{background:#511b71}input,textarea,select{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:9px;background:white;color:var(--dark)}input:focus,textarea:focus,select:focus{outline:2px solid #bda0d0;outline-offset:1px}label{display:block;margin:16px 0 6px;color:var(--muted);font-size:12px}label input,label select,label textarea{display:block;margin-top:6px}h1,h2,h3,p{margin-top:0}h1{font-size:28px;letter-spacing:-1px;margin-bottom:0}h2{font-size:17px;letter-spacing:-.3px}small{display:block;color:var(--muted);margin-top:16px;font-size:11px}p{color:var(--muted)}.eyebrow{font-size:10px;letter-spacing:1.8px;font-weight:700;color:var(--muted)}.mark{font-size:42px;letter-spacing:-4px;line-height:1;font-weight:900}.mark span{display:block;font-size:9px;letter-spacing:3px;font-weight:600;margin:6px 0 0 3px}.pill{background:var(--soft);color:var(--purple);font-size:10px;font-weight:700;letter-spacing:1px;padding:7px 10px;border-radius:6px}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-brand{background:var(--purple);padding:12vh 12%;color:white;display:flex;flex-direction:column;align-items:flex-start;justify-content:center}.login-brand h1{font-size:50px;line-height:1.15;letter-spacing:-2px;margin:55px 0 25px}.login-brand p{color:#e8d9f0;font-size:17px}.login-brand .pill{margin-top:36px;background:#813ea0;color:white}.login form{max-width:360px;width:85%;align-self:center;justify-self:center}.login form h2{font-size:30px;margin:12px 0}.login form button{width:100%;margin-top:24px}.rail{position:fixed;width:190px;inset:0 auto 0 0;background:white;border-right:1px solid var(--line);padding:34px 20px;display:flex;flex-direction:column}.rail .mark{color:var(--purple);margin-left:17px}.rail nav{display:grid;gap:8px;margin-top:54px}.rail nav button{text-align:left;border:0;color:var(--muted);background:none;padding:13px}.rail nav button span{margin-left:9px}.rail nav button.active{background:var(--soft);color:var(--purple);font-weight:600}.rail-bottom{margin-top:auto;font-size:12px;color:var(--muted)}.rail-bottom small{margin:5px 0 18px}.rail-bottom button{width:100%;font-size:12px}.local-dot{color:var(--green)}main{margin-left:190px;padding:30px 32px 0}header{display:flex;justify-content:space-between;align-items:center;margin-bottom:25px}header h1{margin-top:6px}.header-right{display:flex;align-items:center;gap:20px;font-size:12px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:24px}.stat{background:white;border:1px solid var(--line);border-radius:12px;padding:16px 20px;display:flex;justify-content:space-between;align-items:center}.stat b{font-size:26px;font-weight:600}.stat span{font-size:11px;color:var(--muted)}.stat .stat-icon{color:var(--purple);background:var(--soft);width:34px;height:34px;text-align:center;line-height:34px;border-radius:9px;font-size:18px}.workspace{display:grid;grid-template-columns:260px minmax(320px,1fr) 255px;border:1px solid var(--line);border-radius:14px;background:white;overflow:hidden;min-height:590px;height:calc(100vh - 255px)}.conversations{border-right:1px solid var(--line);overflow:auto}.panel-heading{padding:20px 16px 14px;display:flex;align-items:center;justify-content:space-between}.panel-heading h2{font-size:14px;margin:0}.panel-heading h2 span{color:var(--muted);font-weight:400}.compact{padding:7px 9px;font-size:11px}#search{width:calc(100% - 32px);margin:0 16px 15px;font-size:11px;padding:10px}.conversation-row{padding:16px;display:flex;gap:10px;border-top:1px solid #f4f1f7;cursor:pointer}.conversation-row:hover,.conversation-row.selected{background:#f7f2fa}.avatar{background:#eae2f0;color:var(--purple);width:34px;height:34px;border-radius:50%;display:grid;place-items:center;flex-shrink:0;font-size:12px;font-weight:700}.conversation-row h3{font-size:12px;margin:0 0 3px}.conversation-row p{font-size:11px;margin:0;max-width:175px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.badge{font-size:9px;padding:3px 6px;border-radius:5px;background:var(--soft);color:var(--purple);display:inline-block;margin-top:7px}.badge.green{background:#e8f5ef;color:var(--green)}.badge.orange{background:#fff3e4;color:#9d651c}.chat{display:flex;flex-direction:column;min-width:0;min-height:0}.chat-header{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap}.chat-header h2{font-size:14px;margin:0}.chat-header small{margin:3px 0 0}.actions{display:flex;gap:5px;flex-wrap:wrap}.actions button{font-size:10px;padding:6px 9px}.messages{overflow:auto;flex:1;padding:20px;background:#f7f5f9;display:flex;flex-direction:column;gap:12px}.bubble{max-width:88%;background:white;padding:12px 15px;border:1px solid var(--line);border-radius:12px 12px 12px 3px;align-self:flex-start;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}.bubble.client{background:#e8dff1;border-color:#e8dff1;align-self:flex-end;border-radius:12px 12px 3px 12px}.bubble.human{border-left:3px solid var(--green)}.bubble small{margin-top:7px;font-size:9px;text-align:right}.bubble .author{display:block;font-size:10px;color:var(--purple);font-weight:700;margin-bottom:5px}.bubble a{color:var(--purple)}.empty{margin:auto;text-align:center;padding:35px;color:var(--muted)}.empty h2{font-size:20px;color:var(--dark)}.empty-icon{font-size:40px;color:var(--purple);margin-bottom:20px}.empty p{font-size:12px;line-height:1.8}.composer-label{display:flex;justify-content:space-between;align-items:center;font-size:9px;letter-spacing:.5px;color:var(--muted);padding:10px 15px 0}.composer-label label{font-size:10px;margin:0;display:flex;align-items:center;gap:6px}.composer-label input{width:auto;margin:0}#message-form{display:flex;gap:8px;padding:10px 15px}#message-form textarea{resize:none;font-size:12px}.quick{padding:0 15px 12px;display:flex;flex-wrap:wrap;gap:5px}.quick button{font-size:9px;padding:4px 7px}.details{padding:22px 18px;border-left:1px solid var(--line);overflow:auto}.details h2{margin-top:18px}.details .kv{padding:11px 0;border-bottom:1px solid var(--line)}.kv span{display:block;font-size:10px;color:var(--muted)}.kv b{font-size:12px;font-weight:500}.details h3{font-size:12px;margin-top:24px}.mini-property{padding:9px;border:1px solid var(--line);border-radius:8px;margin-bottom:7px;display:block;text-decoration:none;color:var(--purple);font-size:11px}.section-intro{padding:10px 0 20px}.section-intro h2{font-size:24px;margin-bottom:5px}.property-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.property-card{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.property-card img{width:100%;height:190px;object-fit:cover}.property-card .content{padding:18px}.property-card h3{margin:10px 0 3px;font-size:17px}.property-card p{font-size:12px;margin-bottom:10px}.property-card strong{font-size:21px;color:var(--purple)}.property-card .features{border-top:1px solid var(--line);padding-top:12px;margin-top:12px;font-size:11px;color:var(--muted)}.property-card button{width:100%;margin-top:15px;font-size:12px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.card{background:white;border:1px solid var(--line);padding:24px;border-radius:12px}.card p{font-size:12px}.card button{margin-top:18px}.settings-grid .card:last-child{grid-column:1/-1}.audit-row{display:flex;justify-content:space-between;gap:15px;border-bottom:1px solid var(--line);padding:8px 0;font-size:11px}.request-card{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:12px}.request-card p{margin:5px 0;white-space:pre-wrap;overflow-wrap:anywhere}.request-card h3{font-size:14px;margin:0}footer{display:flex;justify-content:space-between;gap:15px;padding:20px 0;color:var(--muted);font-size:9px;letter-spacing:.5px}footer span:first-child{color:var(--green)}dialog{border:1px solid var(--line);border-radius:16px;max-width:440px;width:90%;padding:30px}dialog::backdrop{background:#24143370}dialog h2{font-size:24px;margin:10px 0}.dialog-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:25px}.hint{font-size:11px;background:var(--soft);padding:10px;border-radius:8px;margin-top:16px}#toast{position:fixed;z-index:10;bottom:25px;left:50%;transform:translateX(-50%);padding:14px 22px;background:var(--dark);color:white;border-radius:10px;max-width:90%}[hidden]{display:none!important}@media(min-width:1600px){main{max-width:1700px;margin-right:auto}}@media(max-width:1250px){.workspace{grid-template-columns:230px minmax(300px,1fr)}.details{display:none}.rail{width:170px}main{margin-left:170px;padding:24px}.property-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:800px){.rail{position:static;width:auto;flex-direction:row;padding:15px;align-items:center;justify-content:space-between}.rail .mark{font-size:28px;margin:0}.rail nav{display:flex;margin:0;gap:2px}.rail nav button{padding:10px}.rail nav span{display:none}.rail-bottom{margin:0;font-size:9px}.rail-bottom small{display:none}.rail-bottom button{padding:4px;margin-top:4px}main{margin:0;padding:18px 12px}.stats{gap:6px;grid-template-columns:repeat(2,1fr)}.stat{padding:10px}.stat b{font-size:22px}.header-right{gap:8px;font-size:10px}.workspace{display:flex;flex-direction:column;height:auto;min-height:700px}.conversations{max-height:220px;border-right:0;border-bottom:1px solid var(--line)}.chat{height:620px}.property-grid,.settings-grid{grid-template-columns:1fr}.settings-grid .card:last-child{grid-column:auto}.login{grid-template-columns:1fr}.login-brand{min-height:280px;padding:35px}.login-brand h1{font-size:32px;margin:20px 0 10px}.login-brand p{display:none}.login-brand .pill{margin-top:15px}.login form{padding:30px 0}.request-card{align-items:flex-start}footer{flex-direction:column}.chat-header{padding:12px}}
.chat-property{display:flex;gap:10px;align-items:center;white-space:normal;text-decoration:none;border:1px solid var(--line);border-radius:8px;overflow:hidden;margin-top:10px;background:white}.chat-property img{width:110px;height:90px;object-fit:cover}.chat-property span{padding:8px;font-size:11px}.chat-property small{margin-top:4px;text-align:left;font-size:8px}#context-content .kv{padding:10px 0;border-bottom:1px solid var(--line)}#context-content h2{margin-top:20px}#context-content h3{margin-top:22px}
.actions select{width:105px;padding:5px 7px;font-size:10px}.actions{max-width:100%}
header{gap:12px;flex-wrap:wrap}.header-right{flex-wrap:wrap}.header-right button{font-size:11px;padding:7px 9px}#guide-dialog{max-width:650px}#guide-dialog h3{margin-top:22px;font-size:14px}#guide-dialog p,#guide-dialog li{font-size:13px}#guide-dialog .eyebrow{display:block;margin-top:18px}.scenario-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.danger{color:#9b2435;border-color:#e8b8bf}.reset-check{display:flex;gap:8px;align-items:center}.reset-check input{width:auto;margin:0}#reset-demo{margin:20px 0}.phone-preview{max-width:390px;margin:20px auto;box-shadow:0 0 0 10px #ded5e5;border-radius:18px;overflow-x:hidden}.phone-preview .rail{position:static;width:auto;flex-direction:row;padding:15px;align-items:center;justify-content:space-between}.phone-preview .rail .mark{font-size:28px;margin:0}.phone-preview .rail nav{display:flex;margin:0;gap:2px}.phone-preview .rail nav button{padding:10px}.phone-preview .rail nav span,.phone-preview .rail-bottom small{display:none}.phone-preview .rail-bottom{margin:0;font-size:9px}.phone-preview .rail-bottom button{padding:4px;margin-top:4px}.phone-preview main{margin:0;padding:18px 12px}.phone-preview .stats{gap:6px;grid-template-columns:repeat(2,1fr)}.phone-preview .stat{padding:10px}.phone-preview .stat b{font-size:22px}.phone-preview .header-right{gap:8px;font-size:10px}.phone-preview .workspace{display:flex;flex-direction:column;height:auto;min-height:700px}.phone-preview .conversations{max-height:220px;border-right:0;border-bottom:1px solid var(--line)}.phone-preview .chat{height:620px}.phone-preview .details{display:none}.phone-preview .property-grid,.phone-preview .settings-grid{grid-template-columns:1fr}.phone-preview .settings-grid .card:last-child{grid-column:auto}.phone-preview footer{flex-direction:column}
.phone-preview .login{grid-template-columns:1fr}.phone-preview .login-brand{min-height:280px;padding:35px}.phone-preview .login-brand h1{font-size:32px;margin:20px 0 10px}.phone-preview .login-brand p{display:none}.phone-preview .login-brand .pill{margin-top:15px}.phone-preview .login form{padding:30px 0}
.phone-preview dialog{max-width:350px}.scenario-grid button{white-space:normal}

.property-photo-pending{min-height:180px;display:flex;align-items:center;justify-content:center;text-align:center;background:#f0f2f5;color:#536072;padding:20px;}

.handoff-alerts{background:#fff7df;border:1px solid #c69128;border-radius:14px;padding:16px;margin:0 0 20px}.handoff-alerts h2{font-size:20px;margin:0 0 6px}.handoff-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:10px 0;border-top:1px solid #e2d4aa}.handoff-row strong{flex:1;min-width:180px}